Monday 11 October

7:00am

Women in Franchising breakfast, Hinterland Room

Guest speaker Dr. Monique Beedles "The strategic aspects of developing your business and professional career"

8:25am

8:45am

9:00am

9:50am

10:05am

Opening Event

Official opening - George Yammouni, Chairman, FCA

Keynote 1 - "Lessons learnt from the coal face" Professor Clive Palmer, Chairman Mineralogy Pty Ltd

Keynote 2 - "Australian Franchising and the Government" The Hon Dr Craig Emerson MP Minister for Small Business

Keynote 3 - "After the storm" Phil Ruthven, Chairman IBIS World. Proudly sponsored by ICMI Speakers & Entertainers.

10:55am

Morning Tea and Trade Exhibition

Concurrent Workshops Sessions

Room

Stream

Waianbah Room

Leadership

Elston Room

Franchise Fundamentals

Hinterland Room

Best Practice Operations

Verandah Room

Growth Strategies

11:25am

Session 1A

Protecting your brand

What happens when a franchisee exits your system and then starts up on their own in opposition to you. What can you do about it?

Chair: Elisabeth Ritchie, Home Wilkinson Lowry

Christine Taylor, Aussie Pooch Mobile

Session 1B

Site selection

Defining your business model, how do you determine your site criteria and demographic trends?

Chair: Alan Payne, Mr Rental

Session 1C

Return on investment - expectations vs actual

Do you align your franchisees' expectations before they purchase a franchise? Hear about the pros and cons

Chair: Rob Melin, Lavis Melin Taylor

Ben Stoltz, Jani King

Session 1D

Alternative methods of finance

Expansion Capital for Mature Franchise Systems - Alternate Fundraising

Chair: Murray D'Almeida, Bartercard International

12:10pm

Changeover

12:15pm

Session 2A

What will franchising look like in 10-15 years?

How will technology change the face of franchising?

Chair: Jason Gehrke, Franchise Advisory Centre

Don Grover, Dymocks

Warren Wilmot, 7-Eleven

Rod Young, DC Strategy

Session 2B

Market optimisation / franchisee security: the franchise territory debate

Why do we have territories? Do territories create boundary wars? Are territories necessary?

Chair: Alan Branch, Donaldson Walsh

Session 2C

Lease negotiations

Practical disciplines and lessons learnt

Chair: Philip Chapman, Lease 1

Craig O'Neil, The Coffee Club

Session 2D

"Beauty and the Beast" Women Leaders

Hear prominent women business leaders battle it out with the Beast.

Chair: Derek Sutherland, Icon Law

Estelle Logan, Chairman, Franchise Association of New Zealand

Raynia Theodore, Principal, Mason Sier Turnbull

Deborah Homewood, CEO, Pacnet

Sara Pantaleo, CEO, La Porchetta

1:00pm

Lunch and Trade Exhibition

2:00pm

Session 3A

Going international

Are you ready? Do you have enough cash? Do you have enough people? How do you start?

Chair: Michael Paul, Pack & Send

Fred Hawken, The Touch Up Guys

Cheryl Scott, Austrade

Mike Adams, Cartridge World Asia/Pacific

Session 3B

Franchise recruitment strategies

Optimising your franchise sales safely

Chair: Philip Ciniglio, Market Minds

Michelle Macfarlane, First Class Brands

Craig O'Neil, The Coffee Club

Andrew Deane, Stockwell

Session 3C

The performance clause

Discover various ways to improve compliance and performance

Chair: Simone Pentis, Advantage Partners Lawyers

Jan Timms, Worldwide Online Printing

Session 3D

Public Relations - How effective can PR strategies be?

Hear from an avid PR user who has benefited from these tactics and the reaped the rewards

Chair: Trina McColl, Ignite PR

John O'Brien, Poolwerx